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How to check an NHS Test and Trace contact tracer is genuine

  • June 26, 2020
The NHS Test and Trace Service will email, telephone and text people who have been in close contact with confirmed Coronavirus cases.
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The NHS Test and Trace Service will email, telephone and text people who have been in close contact with confirmed Coronavirus cases.

The team will call from 0300 013 5000 or send a text from “NHS”.

Contract tracers will never:

  • Ask you to make any form of payment or purchase a product
  • Ask any details about your bank account or social media
  • Ask you for any passwords or PINs to download software

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